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Workplace

Be Curious Instead of Angry

Anger is our natural response to threat. When we are threatened or attached anger is our automatic response and pushes us to fight back and act quickly and forcefully to protect ourselves. The challenge is anger gets in the way of problem solving.

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Workplace

#1 Wrong Way to Have a Conversation

In working with my clients to improve their ability to communicate with their team the most common mistake they make is responding with the written word. Imagine you are in the middle of a project and you get a text from someone you supervise asking for your input or advice.

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Workplace

What’s is your focal point?

From time to time we’ve all had to have a conversation we’d rather not have. Maybe it is talking to a direct report about their lack of performance, or we have a difference of opinion with a colleague, or we have to deliver some bad news.

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Workplace

Yes! Difficult Conversations Take Time

One of the complaints I get when I teach on the subject of Difficult Conversations – they take too much time! Of course, they take time, but avoidance never solved anything. In the long run it will be worth it.

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Workplace

Always Start With A Plan

Imagine you are frustrated with the way a project plan is coming together, it is not what you envisioned. You have a meeting scheduled today with a colleague who is working on the project with you.

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Workplace

Worried about an upcoming conversation?

When it comes to communicating with people at work, communication is hard. The good news, you can choose your hard. You can choose to be angry, frustrated or upset. You can choose to ignore or avoid. You can choose to use foul language.

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