As we mark the end of another year, one filled with challenges and anxiety, we anticipate 2021 will be better. It will be better if we follow the advice left on an Anglican Bishop’s tombstone in the basement of Westminster Abbey. It reads as follows:
What is your response to a red light? Is it something like – just my luck, I am always stuck in traffic, if that person ahead of me would have been a little faster…? Or is it something like this – great I can take a moment and relax, look at the sunshine, or the rain drops on my windshield,
Imagine you are driving to a vacation destination. You are excited to spend a week relaxing. You round a corner and see the road ahead is blocked. There is a sign – bridge out, follow detour. An unexpected turn of events, yet you can follow the detour and arrive at your destination.
Over the past several weeks I’ve consulted with a number of supervisors who have had to give negative performance feedback to one of their employees. My advice is always the same, follow the PLANNED constructive confrontation model.