You know the saying one bad apple can spoil the whole bunch. At the end of last week I had the privilege of leading a virtual workshop and several of the participants asked how to stop the one person with a negative attitude from dragging down the entire team. My answer was twofold. First be the example, second you get what you tolerate.
As Albert Schweitzer once said “The three most important ways to lead people are: by example… by example… by example.” Here are two ways to lead by example:
1) Build people up by saying thank you verbally and in writing, noticing when someone goes above and beyond, and weekly check-ins with people to see how they are doing.
2) Find the good in every situation and every person. If you are finding it difficult to fin
d the silver lining, try asking the question – “what can I learn from this?” As opposed to “why is this happening?’
Stop tolerating bad behavior. Schedule a time to talk with the person and let them know you expect them to stop the complaints, gossip, and negative remarks. Let them know the impact their behavior is having on the entire team and the negative behavior will no longer be tolerated. These conversations are not easy to have but worth the time and energy you put into them. I’ve created a free resource to help, you can access by clicking here.
It can be helpful to keep in mind the words of –Henry Kissinger the 56th US Secretary of State. “The task of the leader is to get their people from where they are to where they have not been.”