Resources

Twenty One Lessons for Mastering the Difficult Conversation

Leslie C. Fiorenzo

If you work with people, chances are you’ve had to have a difficult conversation (AKA a stressful conversation) you would rather not have. This book is your guide to mastering the difficult conversation so you have less stress and more success with people.

Twenty One Lessons for Mastering the Difficult Conversation

Amazon Book Reviews

Mary Clabeaux, PHR, SHRM-CP
5 star rating

Struggling with difficult conversations? If so, this is the book for you!

A very practical quick read. It has many hands-on exercises that will help you with those difficult conversations that you need to have either in your professional or personal life. Throughout the entire book are many analogies that EVERYONE can relate to. This is a MUST read for anybody who wants to live a positive, productive life.

Michael J Broas
5 star rating

Solid ideas on how to improve as a manager of people.

Includes stories/examples that are apply to work situations. Written in an understandable fashion. You just have to follow the program.


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The 3 Ps to Mastering Difficult Conversations

Click here for the enrollment page and to learn more about Leslie.

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The 3 P’s to Mastering Difficult Conversations

Leslie C. Fiorenzo

Are you avoiding a difficult conversation that you know you need to have?

Whether it’s a colleague, customer, co-worker, or supervisor, putting it off only makes things worse.

The 3 P’s to Mastering Difficult Conversations with Leslie Fiorenzo gives you a roadmap to use as a guide in Preparing, Practicing, and Perfecting that difficult conversation.